What We Offer

Sexual Assault Counselling Australia provides counselling, information, and referral services for anyone who has been affected by the Royal Commission. The counselling is provided by qualified counsellors who are psychologists, social workers or other counsellors. All of the counsellors provide trauma specialist counselling and receive regular supervision, support and professional development to do their work.

Where is the Counselling?

Sexual Assault Counselling Australia provides two types of counselling.

Telephone counselling:

  • to people anywhere in Australia
  • 8am to 11pm (AEDT), Monday to Friday
  • call: 1800 211 028

Face to face counselling:

  • in New England and North West NSW
  • in Far West NSW
  • from Albury along the border between NSW and Victoria
  • call: 1800 211 028 to arrange an appointment

Who can access the Counselling?

Sexual Assault Counselling Australia provides counselling to anyone who has been affected by the Royal Commission into Institutional Responses to Child Sexual Abuse. This includes:

  • People who were directly affected by child sexual abuse in an institution. It does not matter if they have or have not talked with the Royal Commission.
  • People who have experienced child abuse in any other context, and are not eligible to tell their story to the Royal Commission but have found that the Royal Commission has affected them.
  • Family members, friends, professionals and other supporters of people affected by the Royal Commission.
  • Witnesses and whistleblowers of institutional child sexual abuse.
  • Anyone who attends the Royal Commission.

Being an Australian based organisation, we have limited ability to support people who are living overseas but experienced abuse in Australia. 

Our Commitment

Sexual Assault Counselling Australia provides trauma specialist counselling.

  • We believe that child sexual abuse causes trauma to the child.
  • We understand that many of the impacts of sexual abuse trauma are complicated, confusing and frequently misunderstood.
  • We understand that trauma during childhood can interrupt many aspects of the child’s development, which can have a lasting impact on mental and physical health, relationships, employment and recovery.
  • We recognise that children are often made to feel to blame for the sexual abuse.
  • We maintain that the perpetrator of child sexual abuse is fully responsible for the abuse.
  • We believe that people who have experienced child sexual abuse have a right to counselling, support and compassion in the process of their recovery.
  • We recognise that recovery takes place in stages.

Because of our commitment to provide the best possible counselling to people who have experienced sexual abuse, we are committed to evidence based best practice. 


On the telephone we use an adaptation of the Crisis Intervention Counselling model (Roberts, 2000) and other counselling models within a trauma framework. We target the work to the stage of trauma recovery the client is in. With the client we will develop a therapeutic plan to ensure the work is supportive, effective and relevant. If the client agrees, we sometimes develop a “clinical care network” with the other supports a client has, in order to ensure that we are all working together as a team.


The work we do complements the services of the Royal Commission into Institutional Responses to Child Sexual Abuse, the Attorney General’s Department and other government and non government services already in existence. 


Reference: Roberts, A. R (Ed.), Crisis Intervention Handbook: Assessment, treatment and research (2nd ed.), New York: Oxford University Press.